Careers

Job summary

Exciting new Business Development Manager role. Huge potential to sell our traffic engineering software and training to our world-wide customer base.

Key points

• Generous salary package including unlimited commission cap.
• Local and international customer-base with huge potential for growth.
• Established brand in world leading traffic engineering software.

The Role

We are looking for a Business Development Manager who is passionate about winning new business and closing sales with existing clients.

As the BDM you’ll be responsible for securing new business and growing revenue streams with current clients, by making a clear connection between our services and the customers' business needs. You’ll need to work in conjunction with our Customer Service Support Officers, assisting them with customer service, sales or payment related issues.

Benefits We Offer

• Full-time position with flexible hours and an immediate start
• Generous salary package and unlimited commission cap
• Job security working for a company that’s been in business over 20 years
• A positive, friendly, safe, and comfortable work environment

Experience and Skills

• Minimum 3 years’ experience in a business hunter role with a track record of success
• Self-driven and motivated with exceptional problem-solving and interpersonal skills
• Team player who can work in conjunction with our Sales and Support teams
• Be passionate about working in sales, ideally with an interest in niche software and technology
• Be driven to overachieve sales targets and KPI’s, as well as add value to client organisations
• Well-presented and can confidently report to the managers and directors
• Continually build our industry relationships with new and existing clients
• Excellent computer skills and proficiency in Excel
• Ability to work effectively both in a team and autonomously

Job Summary

We are looking for a customer support officer with impeccable customer service and admin skills, a positive attitude and dedication to their professional life.

Key Selling Points

• Internationally acclaimed company with friendly workplace culture

• Generous salary plus bonuses to encourage and reward achievements

• Full-time or part-time position with flexible hours, plenty of parking and public transport

The Role

We are looking for an experienced customer support officer that has impeccable customer service and administrative skills, positive attitude and dedication to their professional life.

You will need to possess outstanding spoken and written English skills to help resolve customers’ licensing and sales issues and answer online support queries. Utilise our ecommerce systems to process licence purchases, prepare quotes, follow up user subscriptions and training registrations and report various activities to our Finance and Management teams.

Benefits We Offer

• Full-time or part time position with flexible hours and an immediate start
• Job security working for a company that’s been in business over 20 years
• Training provided, and personal development encouraged
• Work with the most modern CRM and ecommerce technologies
• Attractive and modern office space and facilities
• A positive, friendly, safe, and comfortable work environment

• Generous salary plus bonuses to encourage and reward achievements

• Career advancement with a possibility to move up the corporate ladder
• Great location in the heart of the Balwyn Shopping District on Whitehorse Road, close to the Eastern Freeway Doncaster exit
• Ample on and off-street parking, easy access to public transport, and right on the 109 Tram Route

Skills Required

• Experience in a customer service and administrative role
• Have an analytical mind to identify problems and find solutions, with a high level of attention to detail
• Good communication skills to deal with clients, team leaders, managers and fellow staff
• Excellent computer skills and a good level of proficiency in Excel
• Ability to work effectively both in a team and autonomously
• Quick learners with enthusiasm and dedication to learning and upskilling
• Passion for all things technology related
• Ability to learn various new systems