Sign in to SIDRA Support with your SUPPORT Account and raise a new request. Files you attach go straight onto the ticket.
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No SUPPORT Account yet? Email us your name, organisation and the SIDRA INTERSECTION version you use. Describe what happened, with any error message word for word.
Attach your project file (*.sipx), screenshots or PDFs, up to 20 MB in total per email. Please don't send zip files or programs. We reply with a ticket number.
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Help guides and downloads
- SIDRA Support ↗support.sidrasolutions.com: raise requests and reply to your tickets with your SUPPORT Account
- Documentation ↗docs.sidrasolutions.com: help guides, updates and the knowledge base
- SIDRA API reference ↗api.sidrasolutions.com: drive SIDRA INTERSECTION from your own code
- SIDRA DOWNLOADS ↗downloads.sidrasolutions.com: installers for FLOATING and Subscription licences
- STORE Account ↗secure.sidrasolutions.com: buy, renew COVER and manage your licences
- Cloud Licences ↗licensing.sidrasolutions.com: where end users and licence administrators access the cloud licensing platform