This consolidated report covers the ARRB TR research project RC7111 “Traffic Management Performance Measures” funded by Austroads (Project N.RUM.9805). This investigation set out to discover whether a Traffic Frustration Index which quantified the events which contributed to driver frustration would be a useful supplement to measures such as traffic speed and flow in identifying priorities for traffic management interventions and assessing the outcomes of such interventions. Free download is available from AUSTROADS Publications website.
GUNATILLAKE, T., CAIRNEY, P. and AKÇELIK, R. (1999). Traffic Management Performance - Development of the Traffic Frustration Index. AUSTROADS Project Report AP-R160. Association of Australian State Road and Transport Authorities, Sydney, Australia.