The following sections list various ways to pay your invoice.
How to pay
Online
You can make payment using your credit card (VISA/MasterCard/American Express) via our shopping cart, or via the secure payment link on the invoice emailed to you.
An additional option to pay via PayPal is available for customers outside Australia only.
Direct deposit
We accept payment by direct deposit. Our bank account details are shown on your invoice.
If your organisation needs our banking details to register us as a supplier before an invoice has been issued, please contact us and we will provide them to you directly.
Please deposit the full Balance Due amount, in the currency shown on your invoice. We will process the order when the payment is deposited in our account. Also note: the amount due is payable in full. Please ensure that any bank fees are paid to the bank separately.
Bank draft or cheque
Only a bank draft or cheque in Australian Dollars (AUD) will be accepted. A bank draft or cheque in a different currency will not be accepted.
Please contact us if you wish to pay by a bank draft or cheque in AUD.
Payment security
Our bank account details do not change. If you receive an email, invoice or any other message stating that our bank details have changed, do not make the payment. Please contact us to verify before transferring any funds.
If you are unsure whether an invoice you have received is genuine, contact us before paying it.
How we issue invoices
Invoice delivery
Invoices are issued as PDF documents and sent by email from our accounting system, with a copy attached to your support ticket. The invoice includes a secure online payment link, so it can be paid by card directly.
Invoices are issued in Australian Dollars (AUD). USD invoicing is available on request.
Invoices are tax invoices issued by Akcelik & Associates Pty Ltd (ABN 79 088 889 687), trading as SIDRA SOLUTIONS. GST is shown on the invoice where it applies.
Electronic invoicing (PEPPOL / EHF)
SIDRA SOLUTIONS does not currently issue invoices through the PEPPOL network or in the EHF format, or in any other structured electronic invoice format. Invoices are issued as PDF documents by email, as described above.
We can receive purchase orders and procurement correspondence by email in the usual way. If your organisation is required to receive supplier invoices electronically, please contact us so we can discuss your requirements.