How to Buy

Contents

How to a purchase a Professional licence by online credit card
How to a purchase a Professional licence by other forms of payment
How to make a purchase after you have generated or recieved a TAX INVOICE/QUOTE
How to apply for an Educational licence

How to a purchase a Professional licence by credit card online

1. Visit our ONLINE STORE homepage.
   Tips: You can receive assistance on how to purchase by clicking on HELP on the right hand menu or by emailing info@sidrasolutions.com.
2. Browse the list of products.
   Tips: If you wish to purchase an EDUCATIONAL Licence please complete and submit this EDUCATIONAL ORDER FORM. You cannot purchase an EDUCATIONAL Licence using the ONLINE STORE Facility.
3. Select the required licence type from the drop down menu for the product you wish to purchase.
4. Change the quantity if required.
5. Then click ADD TO CART to proceed to the Shopping Cart.
6. SHOPPING CART will list the item you have added. To add another product click CONTINUE SHOPPING to go back to the ONLINE STORE homepage and repeat the ADD TO CART process. To remove the item(s) click REMOVE. To change QUANTITY simply change numeral then click UPDATE. If you have a DISCOUNT CODE please enter and click APPLY CODE. If you are satisfied with your selection click CHECKOUT.
7. LOGIN PAGE: You will now be required to login. Existing customers must enter the email and password associated their account and click LOGIN. New customers must enter an email address and click CREATE ACCOUNT.
8. CUSTOMER DETAILS 1/2: Please enter your customer details. All fields with an Asterisk * must contain information and cannot be left blank. The best way to move down the fields is to press tab. If you do not wish to receive important product and training information, uncheck the GET EMAIL ALERTS box. Once complete, click NEXT.
9. CUSTOMER DETAILS 1/2: Please enter additional customer details. You can CLICK IF POSTAL ADDRESS IS SAME AS MAIN ADDRESS to copy the information entered in the previous screen if your postal address is the same as your main address. Please ensure that you enter your ABN number if you are an organisation based in Australia. Please ensure that you enter a USER TYPE by selecting from the drop down menu. Once complete, click NEXT.
10. REVIEW YOU ORDER: View the products that you have selected to ensure quantity and product is correct. To pay by credit card you must select the ONLINE PAYMENT checkbox. If required, enter a purchase order number (this will appear on your final TAX INVOICE/RECEIPT). Click NEXT.
11. ENTER CARD DETAILS: Enter your Credit Card number and the details of the Card holder.
    Please note: Please enter your credit card as a continuous string of numbers without spaces or dashes. For American Express, the CVV2 Number is a 4 digit number at the upper right on the front of the card. For Visa/MasterCard, this is a 3 digit number to the right of the card number on the back of the card. Enter 000 for other card types.
    Please ensure that your first and last name are entered as they appear on your card. The address entered should match the address where you receive credit card statements for the card number entered above. This information will be used to further verify your identity through the Address Verification System, as service offered by credit card issuers designed to combat fraud and identity theft. Once done click NEXT.
12. CONFIRM YOUR ORDER: This is the final screen before you order is processed. Please check all details. Click ORDER to finalise order. This may take up to 1 minute, so please do not navigate away from the screen as it is processed.
13. TAX INVOICE/RECEIPT: The purchase process is now complete. This is your TAX INVOICE/RECEIPT with important download and activation information. A copy has been sent to your email address. There is a PRINT button at the bottom right hand side if you wish to print the tax invoice/receipt for your accounts or reference purposes.
14. To download your software simply click the DOWNLOAD LINK(s) highlighted in red on the TAX INVOICE/RECEIPT. Read How to Download.

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How to a purchase a Professional licence by other forms of payment

1. Visit our ONLINE STORE homepage.
   Tips: You can receive assistance on how to purchase by clicking on HELP on the right hand menu or by emailing info@sidrasolutions.com.
2. Browse the list of products.
   Tips: If you wish to purchase an EDUCATIONAL Licence please complete and submit this EDUCATIONAL ORDER FORM. You cannot purchase an EDUCATIONAL Licence using the ONLINE STORE Facility.
3. Select the required licence type from the drop down menu for the product you wish to purchase.
4. Change the quantity if required.
5. Then click ADD TO CART to proceed to the Shopping Cart.
6. SHOPPING CART will list the item you have added. To add another product click CONTINUE SHOPPING to go back to the ONLINE STORE homepage and repeat the ADD TO CART process. To remove the item(s) click REMOVE. To change QUANTITY simply change numeral then click UPDATE. If you have a DISCOUNT CODE please enter and click APPLY CODE. If you are satisfied with your selection click CHECKOUT.
7. LOGIN PAGE: You will now be required to login. Existing customers must enter the email and password associated their account and click LOGIN. New customers must enter an email address and click CREATE ACCOUNT.
8. CUSTOMER DETAILS 1/2: Please enter your customer details. All fields with an Asterisk * must contain information and cannot be left blank. The best way to move down the fields is to press tab. If you do not wish to receive important product and training information, uncheck the GET EMAIL ALERTS box. Once complete, click NEXT.
9. CUSTOMER DETAILS 1/2: Please enter additional customer details. You can CLICK IF POSTAL ADDRESS IS SAME AS MAIN ADDRESS to copy the information entered in the previous screen if your postal address is the same as your main address. Please ensure that you enter your ABN number (without any space between the numbers) if you are an organisation based in Australia. Please ensure that you enter a USER TYPE by selecting from the drop down menu. Once complete, click NEXT.
10. REVIEW YOUR ORDER: View the products that you have selected to ensure quantity and product is correct. Select OTHER FORMS OF PAYMENT checkbox checkbox. If required, enter a purchase order number (this will appear on your final TAX INVOICE/RECEIPT). Click NEXT.
11. TAX INVOICE/QUOTE: This is a form generated with details of the items entered into the cart. You may print the TAX INVOICE/QUOTE by pressing the PRINT button at the bottom of the invoice. If you require a purchase order number to be noted on the TAX INVOICE, there is a space to manually enter by hand, the purchase order number. Your payment options and instructions are listed on the TAX INVOICE/QUOTE.
    Please note: This is valid for 30 DAYS ONLY. Payment MUST be made within 30 days or your invoice will be cancelled and you will be required to start the process again. Your order cannot be confirmed until full payment has been received. You will not receive your download link until Akcelik and Associates has received payment in full.Payments received after the invoice has been cancelled will not be accepted and will be returned (if it is a cheque) or rejected (if it is Direct Deposit).
12. Once full payment has been received Akcelik and Associates we will process your order. You will then receive a final TAX INVOICE/RECEIPT by email containing your download link and activation information. Read How to Download.

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How to make a purchase after you have generated or recieved a TAX INVOICE/QUOTE

The TAX INVOICE/QUOTE generated by the OTHER PAYMENT OPTIONS in the REVIEW YOUR ORDER page of the shopping cart process can be used as a reference for your order. It is a quote valid for 30 days from the date generated.

• Payment by online credit card
  If you wish to make a purchase online via credit card, you are required to go through the shopping cart process again. If there is a discrepancy between this quoted price (within 30 days from the quote date) and the latest shopping cart figure, you will need to contact our sales office providing your Customer ID, and Tax Invoice number. You can contact our sales office on info@sidrasolutions.com
• Other forms of payment
  If you are choosing to pay by OTHER FORMS OF PAYMENT, please follow the instructions on the TAX INVOICE/QUOTE generated. After payment is made you need to visit our REMITTANCE ADVICE FORM and submit details of your payment. Please be sure to reference the TAX INVOICE number where possible so we can quickly and easily check and verify that payment we receive belongs to you and for what order this is related to.
  Please note that your QUOTE is automatically cancelled after 30 days. If payment has been received after your quote has been cancelled, your payment will not be accepted and will be returned (if it is a cheque) or rejected (if it is Direct Deposit).
  As soon as we have received your payment, your order will be finalised and an email sent to YOUR ACCOUNT email address containing your TAX INVOICE/RECEIPT. This will include your order details and contain important download and activation information.

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How to apply for an Educational licence

Please follow these steps to order an Educational product:

1. Please complete and submit this EDUCATIONAL ORDER FORM. Please provide your details and choose the products you wish to purchase. If you are an existing customer, please include your CustomerID (Run SIDRA and select Help/About, log into YOUR ACCOUNT or refer to a previous invoice to view your Customer ID).
2. We will then send you an Tax Invoice/Quote which includes a quote (valid for 30 days).
3. You will need to complete the Tax Invoice/Quote and provide payment details. You may choose to make payment by providing us with your credit card details (Visa, Mastercard or Amex), send a cheque or make a direct deposit.
4. After payment is made you need to visit our REMITTANCE ADVICE FORM and submit details of your payment.
5. Once payment has been received and is successful, you will be sent an automated Tax Invoice/Receipt with purchase details (and important software download/activation information, if this is what you purchased).

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