Powerful tools to help you achieve better solutions to challenges in road traffic operations, traffic engineering, management and control
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COVER
COVER is essentially a support (maintenance) licence. It means free upgrades for major new software versions, and priority technical support . COVER can be purchased with the latest version of software only (new or upgrade licence). The COVER period is 12 months.
COVER BENEFITS include:
- Free upgrades to major new versions released during the COVER period: Under our continuous development policy, we will be producing a number of new improved versions of the software. You may choose to pay the upgrade fees when the new versions come out, or you may choose to take COVER for free upgrades. Continued COVER means substantial savings since the COVER fee is much less than the total cost of upgrades.
- A reasonable amount of technical support . This means assistance to make the software operate on your computer system, and investigation of cases that fail to run or produce unexpected results. It does not include assistance in the normal use of the software such as coding of input from an intersection plan. Software training workshops that cover these topics are offered from time to time.
- Discounts for training course registrations and some Service Fees .
- Notification by email regarding new patches that become available from our Website.
- Your continued COVER will ensure that you are always using the latest (most advanced, most up to date) version of the software as a best practice organisation.
COVER is associated with the particular software licence purchased, i.e. it applies per software licence . The COVER prices are per computer, and the total COVER fee is determined according to the number of licensed computers. However, the price for Educational LARGE Office COVER is a fixed price per site (not per computer).
The new or upgrade licence includes 12-month COVER. We recommend that you keep your COVER up to date at all times.
- Renewal Before Expiry applies when renewing an existing COVER before its expiry . Renewing COVER before expiry costs less .
- Renewal After Expiry applies when renewing an existing COVER after its expiry. Renewing COVER after expiry costs more.