Using Your Account

During the shopping cart process you will be asked to provide details in order to setup YOUR ACCOUNT. This is compulsory for all software purchases and enables a secure shopping process. You will be able to log into YOUR ACCOUNT, Renew COVER, Purchase an UPGRADE an existing product, purchase new products, instantly download our software (while you have valid COVER), view contact details, manage licences or view purchase history, all in a few easy steps.

VIDEO: HOW TO USE YOUR ACCOUNT

For the launch of the new website, we moved all existing customers across to the new eCommerce system and setup their online accounts - including SIDRA INTERSECTION 3.1/3.2, and SIDRA TRIP 1.0 users. We did this so they could upgrade their existing products when required or free receive updates to SIDRA INTERSECTION 4 and SIDRA TRIP 1.1. We have sent an email to these existing users at the time of launch of the new eCommerce website with login and password details for their online account.

If you are an existing SIDRA SOLUTIONS customer at the time of launch of the new eCommerce website, you need to ensure you have received this email and log into the online account with the login and password provided to you. You can then upgrade in the UPGRADE page, renew in the RENEW COVER page or get important product updates to download in YOUR ACCOUNT page. If you are not seeing any products, and you think you should be able to upgrade your software, renew COVER or receive an update, please contact info@sidrasolutions.com